We understand that shopping online can be difficult, that's why we offer a FULL 14 DAY returns and exchange policy from the date of purchase.
Returns will be issued with store credit (in the form of a gift card) or an instant exchange.
To start a return or exchange:
We will respond with next steps within 2 business days
In the unlikely event of receiving an item which is defective or damaged upon arrival, please send us an email as soon as possible and include photos of the fault.
Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within a reasonable timeframe subject to proof of purchase.
Personal wear and tear is not considered a manufacturing fault, and generally manufacturing faults will be apparent within the first couple of wears. We do not classify washing issues such as colour runs, shrinkage, etc as a manufacturing fault.
Please email email@example.com prior to initiating a return if you believe the product is damaged or faulty. We will treat this with the highest priority.
All sizes are typical Australian sizes. If you're in between sizes, we suggest to size down. No need to size up unless stated in the product description!